I am having issues with my sounds as well. Initially, I thought my ppt version was 2010, but its actually 2016, so that's not the issue. The theme and timer buttons aren't even on there, and the other sounds are poor, certainly not like in the video. I wrote to them but no response as of yet. I purchased it in hopes to use the ppt for a project at work on Friday.
The intro music is not playing the other sounds work. I have Ppt.2013 so unsure why this is not working.
I am having issues with my sounds as well. Initially, I thought my ppt version was 2010, but its actually 2016, so that's not the issue. The theme and timer buttons aren't even on there, and the other sounds are poor, certainly not like in the video. I wrote to them but no response as of yet. I purchased it in hopes to use the ppt for a project at work on Friday.